Bungie has reduced communications with players via social media, saying company employees have been harassed and threatened.
In a Reddit post, community manager dmg04 said the harassment went beyond “rude replies on Twitter or vague comments”, and said there had been “real threats” to the studio. and the people who worked there.
As a result, employees of the Destiny 2 maker are temporarily opting out of online conversations with players as the team plans ways to protect themselves from such things in the future.
“None of this is meant to be punishment for people who can leave clear and respectful feedback for our developers, mind you,” dmg04 wrote. “There are no instances at Bungie where people are actively watching a conversation and planning retaliatory actions towards our playerbase via patches, updates, or communication strategies.
“Sometimes we just need to take a little time to sort things out. It can take weeks, can take months – like any given development pipeline, because we want the best for our players AND our employees. That said, we can’t carry on business as usual until things are resolved. It sucks, but we want to make sure people are safe and taken care of.
This month, Bungie filed a lawsuit against someone for habitual violation of Destiny 2’s Limited Software License Agreement, as well as threats he made against company employees via social media.
“As Bungie has repeatedly demonstrated, it will not allow its game, community, or employees to be abused, defrauded, or threatened,” the company said in the filing.